Well Hello to you all!
I must apologise for my absent November Newsletter, It seems there are only so many times you can procrastinate before you miss your slot! Thank you to those that reminded me though, nice to know someone is noticing and missing them.
I cannot believe I am writing another Christmas Newsletter so quickly! The jingling bells can no longer be silenced and the Ho Ho Ho’s are getting significantly louder, as are the Xmas songs which seem to be playing at full volume virtually everywhere you go now.
We do celebrate Xmas at BGHS but we keep it low key so as to give you all a little rest bite from madness that comes with the season. We will be closed our normal days again this year which are listed at the bottom of this letter.
This month’s BGHS news will mainly be addressing rumours:
BGHS runs a zero tolerance policy on behaviour that is against our rules. There is a rumour circulating, that the whole top floor is now classed as the Restroom area and therefore there have been some incidents that have resulted in people being asked to leave the building and in some cases banned. Let me reassure you all that the only area classed as the restroom area, is behind the glass door, as this is the restroom area. All other areas are regularly patrolled by staff and anyone found thinking or acting otherwise will be leaving the building immediately and for some time. I think that’s clear enough message but if you are in any doubt please ask a member of staff to clarify the rules.
Another rumour that seems to be misguiding people is about the restroom area. Just because we do not patrol this area the same as the rest of the building does not mean that anything goes and no rules apply. There are rules to this area too. New signs have been put up to clarify these and we will be running a Zero tolerance on anyone found breaking them.
CCTV- yep, that caught your attention didn’t it. Now before this particular rumour gets out of hand I would like to clarify. We DO NOT have CCTV cameras in any public area of the building or outside. We have installed security/safety cameras in the staff areas only, to protect our staff and property. We do not believe it is morally or ethically right to film anyone in a naturist environment and would never do so. If you are worried please come and talk to a member of staff.
Now on to happier news items….
Katka has now left for her maternity leave. We wish her all the best and look forward to sharing her good news with you all when the day comes. We have the old team back with Lucie resuming managerial duties alongside Magda and our new management team member Noey. Sam and I are still here but then some things never change!!!
Now before I get onto those all-important Christmas opening or should I say closing dates, I would just like to say one more time a huge thank you to all those that are continuing to support us with this whole Trip advisor nonsense. For those of you not up to speed on this one… it seems that nowadays if you ask someone to leave your property because they have broken your rules and they don’t like it, the first thing they do is attempt to ruin your otherwise good reputation by talking about you on review sites. This we can deal with but when the review site i.e. Trip advisor refuses to let you post a factual reply even if you have proof, you are left with a biased report that is far removed from fact. Seemed a bit unfair to us and to some of you too, which is why we are ever so thankful to those that wrote good reviews that have helped balance the score somewhat. Thank you!!!
Now last but not least…. Over the Christmas period we will be closed
Tuesday 24th December (Xmas Eve)
Wednesday 25th December (The Big Day)
Thursday 26th December (Boxing Day)
Tuesday 31st December (New Year’s Eve)
Wednesday 1st January (Recovery day)
All other days we will be open as normal and look forward to spending them with you.
Oh yes …. there will be mince pies and possibly Santa hats as usual, so come in and visit us and claim your lovingly baked yule time freebie!
So this just leaves me with one very last thing and that is, on behalf of all of us here at BGHS we would like to thank you for spending so much of 2013 with us and we wish you a Happy Christmas and a Joyful New Year and we hope we can spend more time with you wet and warm in the world of BGHS in 2014.
Take care of yourselves and we shall see you soon.