YOUR PRIVACY AT BRISTOL GARDENS HEALTH SPA
Further details of this policy are listed below.
Forum: The email address and IP address of all posts are recorded only to aid in enforcing the terms & conditions of the forum which has been agreed on registration. You agree that “Bristol Gardens Health Spa Forum” have the right to remove, edit, move or close any topic at any time should we see fit. As a user you agree to any information you have entered to being stored in a database. While this information will not be disclosed to any third party without your consent, neither “Bristol Gardens Health Spa” nor phpBB shall be held responsible for any hacking attempt that may lead to the data being compromised.
Links to other website: Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
At reception: When entering BGHS you will be asked to give a first name and initial of surname. This information is taken to identify you whilst in the building. For example: to confirm your locker key number and to confirm and identify who you are for security and to communicate with or contact you whilst in BGHS. This information is not available to third parties and is not kept by us for any longer than is necessary to comply with legal requirements regarding financial transactions.
Paying by card: Card Receipts and statements will display the name BGHS instead of Bristol Gardens Health Spa. BGHS complies with PCI DSS regulations. Your card details will not be passed on to 3rd parties unless legally required to do so.
Making Bookings: In order to book massage appointments prior to arrival in the building, you will need to leave a contact telephone number. This number will only be used to contact you, either to confirm your appointment or make you aware of any changes to the appointment that is necessary. This number is not kept on file unless an appointment is missed and we have not been informed within an hour of its start time. We may then use the number to build a record of customers that have failed to arrive in order to prevent advance bookings in the future. No information will be given to third parties unless legally required to do so.
Medical information: We may need to keep a record of any medical information that you have informed us about that could affect your visit to BGHS. This will be kept in confidence and only be used for the purpose of providing safer conditions for your visit. We are required to fill in an accident report for every incident that has resulted in medical attention needing to be received no matter how small. This report and any information given to us is kept in confidence and only disclosed if requested to do so by our insurance company or any parties working on their behalf or if legally required to do so.
Breaking The Rules: We reserve the right to retain any information necessary that we have collected from you to identify you in the future should you break any of our rules, particularly if this results in a ban. This will include details of your description and any visually identifying marks that we can note. This information will stay on record permanently within our company.
Recording equipment: We do not allow or use any visual or audio recording equipment in the building.